Question 1

What's the quality of your pieces?

Accepted Answer

Diamonds and gemstones used at M&K Jewelry are all natural and professionally sorted to ensure quality. We carefully curate our pieces and uphold a consistently high standard for our clients.
 
Every piece is hand picked and inspected by our professional gemologists in Hong Kong. Once in Manila, they undergo another round of quality control before going out on display. 
 
Unless otherwise stated, you can expect the following specifications for whatever you buy with us:
 
- Diamonds with G-H color
- VS-Top SI Clarity
- Set in 18k Gold
- Excellent Brilliance
- Seamless Craftsmanship
- Natural, No Treatment Diamonds

Question 2

Do your stones come with GIA certificates?

Accepted Answer

GIA certificates are issued by 1 certificate to 1 diamond.
 
We sell these only for SINGLE STONES that are 0.50 carat and up, 0.30 carat in special cases, or client requests.
 
Not to worry, we can assure you that all our diamonds are natural and standard to the quality that we claim them to be.
 
If you would like to order GIA certified stones, kindly provide us your preferred price range and we can make arrangements for you.

Question 3

Can I view your collection in person?

Accepted Answer

Yes, you are very welcome to do so!
 
1. Go to the header of the webpage.
2. Hover over "Contact Us"
3. Click on "Schedule a Personal Viewing"
4. Fill out the form.
 
We will confirm your appointment and send location details through email.
 
For faster assistance, you may send us a direct message thru our Instagram page, @mnkjewelry.ph
 
Kindly note that not everything you see on the page will be available at the store. We do have inside stocks that are not out on display, some items are sold out, and others are only available for pre-order.  Should you find yourself visiting us, don't be shy to ask for the piece that you want to see.

Question 4

Can sold out items be ordered again?

Accepted Answer

Kindly send us a message through Instagram (@mnkjewelry.ph) for item availability and we will let you know if it can be re-ordered.  
 
A 40% deposit is required to push through with the production. 
Remaining balance will be paid once your piece/s arrive.
 
7-8 weeks lead time.

Question 5

Do you customize jewelry?

Accepted Answer

Unfortunately, we do not accept customization of brand new designs. 
 
You may however, customize our already existing designs into your preferred gold color or gemstones. Please keep in mind that the possibility of making a custom piece will also depend on stone supply, kindly send us a message for your requests regarding this.

Question 6

Do you resize rings?

Accepted Answer

Yes, we do! We can resize your ring for up to 1.5 size adjustment.  (ie. size 6.5 to size 8 ; size 6 to size 5) Otherwise, it would be highly recommended to make a brand new one for you to preserve quality. 
 
We do not accept resizing or any other repair/setting for pieces that were not bought from M&K Jewelry.

Question 7

How do I pre order?

Accepted Answer

Pre orders require a 40% downpayment to begin with production.  Expect a lead time of 7-8 weeks as all pieces are manufactured internationally. 
 
Special note: 
There may be some delays with delivery due to the pandemic.  Only place an order if you do not have an urgent deadline.

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